Building a 5-star app

Reviews can be both a blessing and a curse. It's amazing to get direct user feedback that will help you improve your app! But it's less amazing to receive feedback for stuff you often have zero control over such as downtime for 3rd party services or just personal preferences. In this talk, we explore how to leverage tech, UX, and psychology to enhance your app and give it the best possible chance of reaching the top of the app stores!